At Parambarya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or purchase from us.
This policy complies with the Privacy Act 2020.
1. Information We Collect
We may collect the following personal information when you use our website or place an order:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order details and purchase history
- Any information you provide when contacting us
We do not store your payment card details. Payments are securely processed by third-party providers such as Stripe.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you about your order
- Improve our products and website
- Comply with legal and accounting obligations
3. Payment Processing (Stripe)
We use Stripe to securely process payments.
- Your payment details are encrypted and handled directly by Stripe
- Parambarya does not store or access your full card information
- Stripe may collect and process your payment data according to their own privacy policy
We recommend reviewing Stripe’s privacy policy for more information.
4. Sharing of Information
We do not sell or rent your personal information.
We only share data with trusted third parties when necessary, such as:
- Stripe (payment processing)
- Courier and delivery companies
- Website hosting and technical service providers
All third parties are required to handle your data securely.
5. Data Security
We take reasonable steps to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
However, no online system is completely secure.
6. Cookies
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Remember your preferences
You can disable cookies through your browser settings.
7. Your Rights (New Zealand)
Under the Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of your information
- Request deletion of your data (where legally permitted)
To make a request, contact us at: parambaryanz@gmail.com
8. Data Retention
We retain your personal information only as long as necessary for:
- Order processing
- Legal and accounting requirements
- Customer service support
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
Parambarya may update this Privacy Policy from time to time. Any updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy:
12. Acceptance of Policy
By using our website, you agree to this Privacy Policy.